BY POPULAR DEMAND!!! Easy Peasy Returns!!

Need to Return Your Purchase? It's easy peasy!

Preppy Outlet wants you to be absolutely 100% satisfied with your purchase! If you would like to return anything* you purchase from us, we will be happy to accept your return for a full refund. Even if this is an outlet? Why yes! 100% means 100%!

*What about special orders? Please ask us first! Sometimes we'll search other independent stores who may not allow returns. Just ask!

What About Return Postage?

Postage for returns? Only $6! Just call us or email us within 5 days of receiving your package, and we'll email you a pre-paid FedEx return label. Now how easy is that? Easy peasy!

How long do I have to return an item?

You can return your purchase for up to 5 days from the date you receive your package. (We like to be flexible, but this is a strict rule, so please mark your calendars!)

Products must be in the original condition, just as you received them, with no smells tags still attached and unworn (sorry, this is a strict rule too!).

When do I receive my refund?

When we receive the package back, we will process your return within 48 hours, and automatically apply a credit to your credit card, less the $6 return shipping. We will email your receipt to you so you know the transaction has been processed. (Please note: depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.)

How to I return my items?

1. Place the items back in the plastic bags it arrived in (just in case the shipper gets caught in the rain).
2. Place your receipt in the package. Don't have your receipt? No problem, because you know we have your information! And by the way, if you would please drop us a line letting us know why you are returning, it would be greatly appreciated!
3. Tape the provided label on the package, making sure it is secured.
4. Drop off the package at any manned FedEx Drop Off Locations, and make sure she scans it as received. (Avoid a drop box!)

Now isn't that easy peasy!

Questions? Just ask!