Are your items new?
Yes, all items are new, never purchased items from real stores.

Are the items first quality?
Yes, all items are first quality. We do not sell any seconds on our site.

How do you ship?
We reserve the right to ship in the most efficient manner. This may be FedEx, UPS, or USPS.

How quick do you ship?
We usually ship out the same day or the next day. We want you to receive your items as quickly as possible.

Do you accept returns?
Why, yes we do! We've change our policy so now "All sales are NOT final!" Why are we doing this when no one else does? Because we think our customers would appreciate it. Who knows if it's going to fit? Who knows if it's too short? Visit our "Easy Peasy Returns" page for more details.

I don't like giving my credit card information over the internet. Can I email you my order or call you?
Sure! Feel free to call the Pink Pelican and tell them you are a Preppy Outlet customer: 256.882.1433.

We'd love to hear from you!! Email us at orders @ thepinkpelican.com or call us at 256 520-7983 and tell us you're a Preppy Outlet customer. Give us a shout!